Fraud Prevention

How to Fight Fraud
How to Identify Fraud?
Fraudsters often employ various tactics to deceive you, making it difficult to detect fraud. It is essential to be cautious and vigilant in recognizing suspicious activities.
Common Fraud Tactics:
- Phone Calls: Be wary of unsolicited calls asking for personal or financial details.
- SMS: Fraudulent text messages may contain links or requests for sensitive information.
- WhatsApp: Fraudsters may use messaging apps to trick you into sharing personal details.
- Social Media: Fake profiles or scams can appear on social platforms, asking for money or personal information.
- Email: Phishing emails may look legitimate but contain harmful links or attachments.

How to Protect Yourself?
Desert Exchange will never ask for your personal information, identification numbers, or bank account details over the phone. We will also never ask you to pay fees in order to receive prizes.
To protect yourself from fraud, follow these tips:
- Protect Your Personal Information:
- Never share sensitive information unless absolutely necessary.
- Verify Emergency Situations:
- Ensure any urgent requests for money are legitimate before sending funds to someone you haven’t met in person.
- Verify the Sender’s Identity:
- Always confirm the legitimacy of unsolicited emails, phone calls, or messages before sharing any personal information.
- Check Website Authenticity:
- Ensure that websites are secure before entering sensitive data. Look for HTTPS and avoid suspicious URLs.
- Prevent Fraud in Your Community:
- Report fraudulent activities to the appropriate authorities to help others avoid falling victim to scams.
- Avoid Clicking Suspicious Links:
- Be cautious of links in unsolicited messages or emails, as they could lead to harmful websites or downloads.
How to Report Fraud?
We urge you to report fraudulent activities immediately, not only to protect yourself but to help safeguard others as well.
Report to the Authorities:
- Dubai Police:
- Toll-free number: 901
- E-crime online platform
- Abu Dhabi Police:
- “Aman” Service Hotline: 800-2626
- Website: adpolice.gov.ae
Report to Desert Exchange:
If you suspect fraud related to our services, you can contact us directly:
- Customer Service: +971 4 2347 107
- Email: info@desert-exchange.com
- Address: 123 Naif Road, Near Wipmy Signal, Deira, Dubai, UAE
Together, we can help prevent fraud and ensure a safer experience for everyone. Stay vigilant and report any suspicious activity immediately. Your safety is our priority.