Privacy Policy
Desert Exchange
At Desert Exchange, protecting your privacy is a top priority. We are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the laws and regulations of the United Arab Emirates (UAE).
1. Information We Collect
In the course of providing money exchange and remittance services, we may collect the following types of personal information:
- Personal Details: Full Name, Date of Birth, and Nationality.
- Identification Information: Passport or Emirates ID details for verification purposes.
- Contact Information: Address, Email Address, and Phone Number.
- Financial Information: Bank Account Numbers for transaction processing.
2. Purpose of Data Usage
We use your personal information for the following purposes:
- To process money exchange and remittance transactions per your instructions.
- To verify your identity and ensure compliance with regulatory requirements.
- To communicate with you regarding services, transaction updates, and important notices.
- To enhance and improve our services, customer support, and overall user experience.
3. Data Security and Confidentiality
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is securely stored and accessed only by authorized personnel.
4. Data Sharing and Disclosure
We may share your personal information with trusted third-party partners and service providers who assist in delivering our services. These entities are bound by strict confidentiality agreements and are required to protect your data.
5. Legal Compliance
Desert Exchange complies with all relevant UAE laws and regulations related to data protection and privacy. Personal information may be disclosed to governmental authorities or regulatory bodies as required by law.
6. Marketing Communications
With your consent, we may send marketing communications about our services, promotions, or updates. You have the right to opt-out of receiving such communications at any time.
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements.
8. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your data, subject to legal obligations.
To exercise these rights or inquire about our data practices, contact us using the details provided below.
9. Cookies and Analytics
We use cookies and analytics tools to enhance your experience on our website. By using our website, you consent to the use of cookies as described in our Cookies Policy.
10. Changes to this Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on our website, and the revised policy will become effective on the stated date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Contact Us
Office Address:
123 Naif Road, Near Wipmy Signal,
Deira, Dubai, UAE
Send Email:
info@desert-exchange.com
Call Us:
+971 4 2347 107